Privacy Policy — ByDesignUK
*, *::before, *::after { box-sizing: border-box; margin: 0; padding: 0; }
:root { --ink: #111111; --muted: #6b6b6b; --rule: #e2e2e2; --white: #ffffff; }
body { font-family: 'DM Sans', sans-serif; font-weight: 300; background: #fafafa; color: var(--ink); min-height: 100vh; padding: 60px 24px 100px; }
.wrap { max-width: 760px; margin: 0 auto; }
.header { border-bottom: 2px solid var(--ink); padding-bottom: 32px; margin-bottom: 52px; }
.brand { font-family: 'DM Sans', sans-serif; font-weight: 500; font-size: 11px; letter-spacing: 0.18em; text-transform: uppercase; color: var(--muted); margin-bottom: 18px; }
h1 { font-family: 'Playfair Display', serif; font-size: clamp(28px, 5vw, 44px); font-weight: 400; line-height: 1.15; color: var(--ink); margin-bottom: 14px; }
.meta { font-size: 12px; color: var(--muted); letter-spacing: 0.06em; }
.section { margin-bottom: 48px; padding-bottom: 48px; border-bottom: 1px solid var(--rule); animation: fadeUp 0.5s ease both; }
.section:last-of-type { border-bottom: none; }
@keyframes fadeUp { from { opacity: 0; transform: translateY(16px); } to { opacity: 1; transform: translateY(0); } }
.section:nth-child(1){animation-delay:.05s}.section:nth-child(2){animation-delay:.1s}.section:nth-child(3){animation-delay:.15s}.section:nth-child(4){animation-delay:.2s}.section:nth-child(5){animation-delay:.25s}.section:nth-child(6){animation-delay:.3s}.section:nth-child(7){animation-delay:.35s}.section:nth-child(8){animation-delay:.4s}
.section-label { display: inline-block; font-size: 10px; font-weight: 500; letter-spacing: 0.2em; text-transform: uppercase; color: var(--white); background: var(--ink); padding: 4px 10px; margin-bottom: 18px; }
h2 { font-family: 'Playfair Display', serif; font-size: 22px; font-weight: 600; margin-bottom: 16px; color: var(--ink); }
p { font-size: 15px; line-height: 1.8; color: #333; margin-bottom: 14px; }
p:last-child { margin-bottom: 0; }
.grid { display: grid; grid-template-columns: 1fr 1fr; gap: 12px; margin: 18px 0; }
@media(max-width:520px){ .grid { grid-template-columns: 1fr; } }
.card { background: var(--white); border: 1px solid var(--rule); padding: 16px 18px; }
.card-title { font-size: 12px; font-weight: 500; letter-spacing: 0.08em; text-transform: uppercase; color: var(--ink); margin-bottom: 8px; }
.card p { font-size: 13.5px; color: #444; margin: 0; }
.list { margin: 14px 0; padding-left: 0; list-style: none; display: flex; flex-direction: column; gap: 8px; }
.list li { font-size: 14.5px; line-height: 1.7; color: #333; padding-left: 20px; position: relative; }
.list li::before { content: '—'; position: absolute; left: 0; color: var(--muted); }
.callout { background: var(--white); border-left: 3px solid var(--ink); padding: 18px 22px; margin: 20px 0; }
.callout p { font-size: 14px; margin: 0; }
.footer { margin-top: 64px; padding-top: 32px; border-top: 2px solid var(--ink); display: flex; justify-content: space-between; align-items: flex-end; flex-wrap: wrap; gap: 16px; }
.footer-brand { font-family: 'Playfair Display', serif; font-size: 20px; color: var(--ink); }
.footer-contact { text-align: right; font-size: 12px; color: var(--muted); line-height: 1.7; }
.footer-contact a { color: var(--ink); text-decoration: none; font-weight: 500; }
Who We Are
About ByDesignUK
ByDesignUK is a UK-based online retailer selling print-on-demand gifts and digital products. We are committed to protecting your personal data and being transparent about how we use it.
Address
Office 13, 25 Mollison Avenue
Enfield, EN3 7LW
Contact
info@bydesignuk.co.uk
bydesignuk.co.uk
Data We Collect
What We Collect & Why
When you place an order or contact us, we may collect the following personal data:
- Name, email address, delivery address, and phone number
- Payment information (processed securely — we never store card details)
- Order history and product preferences
- IP address and browser or device data (via cookies)
We use this data to process and fulfil your order, send order confirmations and shipping updates, respond to customer service enquiries, and comply with our legal and tax obligations.
Third Parties
Who We Share Your Data With
We share only what is strictly necessary with trusted third parties:
Printify
Our print fulfilment partner — receives your name and delivery address to produce and dispatch your order.
Shopify
Our ecommerce platform — stores order and customer data securely on our behalf.
Payment Processors
Shopify Payments / PayPal — handle your payment securely. We never see or store your card details.
Delivery Carriers
Receive your name and address to ship your order. Details vary by fulfilment location.
We do not sell, rent, or trade your personal data with any third party for marketing purposes — ever.
Retention
How Long We Keep Your Data
We retain order records for 6 years in line with HMRC requirements. After this period, data is securely deleted.
You may request deletion of your personal data at any time by emailing info@bydesignuk.co.uk, subject to any legal retention obligations.
Cookies
Cookies & Tracking
Our website uses cookies to ensure it functions correctly, remember your preferences, and help us understand how visitors use the site. You can manage cookie preferences via the cookie banner when you first visit the site, or through your browser settings.
We do not use advertising cookies or share cookie data with advertisers.
Your Rights
Your Rights Under UK GDPR
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (right to erasure)
- Object to or restrict how we process your data
- Receive a copy of your data in a portable format
- Lodge a complaint with the ICO at ico.org.uk
To exercise any of these rights, email us at info@bydesignuk.co.uk. We will respond within 30 days.
Changes
Updates to This Policy
We may update this Privacy Policy from time to time. Any significant changes will be communicated clearly on this page. Continued use of our website following an update constitutes acceptance of the revised policy.